Returns & Exchanges

At Enchanté, we want you to be completely enamored with your fashion choices; if you are not entirely satisfied, we offer a seamless return and exchange process within 30 days of delivery.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully place the unworn, unwashed items with original tags attached into the original packaging to ensure they remain protected during transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.

4

Ship and Track

Drop off your package at any authorized courier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing